we are only able to do the things we do as the red cross back at super storm sandy because we have neighbors helping neighbors. we served about 160 people to help out with that terrible storm back east. and the words i'm getting back from our volunteers and staff is, this is a horrific disaster. we're learning many, many lessons that will be translated into, god forbid, anything that might happen here in the bay area. so, know that we are always going to help our neighbors because it's the right thing to do. but it's also an opportunity to learn from the latest things that are happening around the country and the world so that we know when something happens here that, a, we're going to join up with our partners from catholic charities, salvation army, the city, the county, and make sure that people are going to be cared for in the best possible way. we are honored to be a part of this fabulous community, and know that we are in such good company with the people arrayed here in this room. so, mr. mayor, again, thanks so very much for the privilege of being a part of this with you. >> thank yo